March 17, 2021

I am writing to you today to communicate that Community Living Dufferin (CLD) has completed the next phase of its reorganization.

In early 2017, under the leadership of Sheryl Chandler, CLD embarked on a review of the management structure. This review was well underway in the Spring of 2018 when I joined the agency with the support of an external consultant.  Several recommendations were provided by this consultant to enhance the organizational structure in the summer of 2018.

I took those recommendations and, in the winter of 2019, started to review the work being performed by our management team over the course of 2019-2020. Through this process, responsibilities changed for some of the managers to better align them with the directions and goals of the organization.

In early March of this year, we added two Administrative Assistant positions to support management with the day-to-day duties. These additional positions will significantly enhance managements’ ability to provide what I believe is the most important aspect of their job: mentoring, supervising, and supporting the frontline staff team.

Today, I am announcing the next phase of the reorganization effective immediately.

The restructuring of the organization has resulted in the reduction of three management positions. A fourth management position has been reassigned to the new role of Quality Assurance and Training Officer. Two management positions will assume two of the three newly created Area Administrator roles. We are welcoming a new member to the agency who will assume the third position of Area Administrator.

There has been an immense amount of work done over the past several months to ensure a smooth transition for the people we support, and the staff of CLD. The best laid plans sometimes experience a few bumps in the road, and therefore, I ask for your support and patience as we work together to move forward with these changes.


Robert Bingham
Executive Director